Nexgrill Phone Numbers and Emails

Toll-Free Number:

  • (800) 913-8999

Customer Service:

  • (909) 598-8799

Nexgrill Emails:

Customer Service
Return/ Cancelation Issues
Send Message
Is this your business?
PissedConsumer Club

Contact Information

Nexgrill Website:

Nexgrill Help Center:

Corporate Office Address:

Nexgrill Industries Inc.
14050 Laurelwood Pl
Chino, California 91710
United States

Other Info (opening hours):

Hours:

Monday - Friday: 8 am - 5 pm PT

More contact details

Nexgrill Rating Based on 11 Reviews

Rating details

3.2
more details
Customer service
Product or Service Quality
Price Affordability
Diversity of Products or Services

Rating stats

Rating trend

Summary of Nexgrill Customer Service Calls

72 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Nexgrill?

Product/ Service Question:

  • “Broken unit warranty questions”
  • “Can't connect my grill”
  • “Grill isn't working”

Request for Information Question:

  • “Looking for a part for my table top barbecue”
  • “About a fire that happened with one of your BBQ”
  • “Question on parts availability”

Shipping and Delivery Question:

  • “Wrong item sent”
  • “I ordered parts of a supposed to been here a month and a half ago haven't received them yet.”
  • “You sent the wrong part”

Return/ Replace Question:

  • “Replacement of grease tray”
  • “Need replacement wheel”

Refund Question:

  • “I want a full refund”

Other Question:

  • “Cannot restart my Nexgrill”
  • “Pos”
  • “Parts model# 720-0033”

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